Order Management Analyst

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This role will collaborate with colleagues across product, sales, legal, IT and finance to support a collaborative environment and drive accurate order…...

In our high-growth, execution-focused software company, we’re looking for an individual to join our team as an Order Management Analyst. This role will assist on key administrative aspects of the opportunity close process. The role will ensure data integrity and accuracy of our opportunities and provide internal stakeholders quality control, troubleshooting, and financial metrics. For external customers, the role will assist as an onboarding liaison.
The ideal candidate can navigate both high-volume and high-profile internal and external customers. This role will collaborate with colleagues across product, sales, legal, IT and finance to support a collaborative environment and drive accurate order management. Responsibilities:
  • Coordinate with sales and renewal specialists to ensure accurate opportunities related to billing fields and financial metrics.
  • Maintain precise records in the CRM system (Salesforce) for reporting annual recurring revenue (ARR) and bookings results.
  • Assist with customer onboarding by setting up purchase orders and supplier portals to ensure timely processing and payments.
  • Promptly address external and internal customer queries, requests, and documentation.
  • Collaborate closely with key stakeholders, particularly the Deal Desk, to ensure orders align with customer expectations.
Qualifications:
  • Bachelor’s degree in accounting or finance field preferred.
  • Highly organized, efficient with strong attention to details.
  • Excellent work ethic, self-aware, transparent, and open to feedback.
  • Ability to multitask and prioritize at times of high volume and multiple deadlines.
  • Strong quantitative skills and proficient in Microsoft Office.
  • Experiences with Salesforce preferred.
  • Demonstrates initiative and critical problem-solving skills.
Tricentis Core Values:
Knowing what we need to achieve and how to achieve it is important. Tricentis core values define our ways of working and the behaviors we model that create an enjoyable and successful Tricentis life.
  • Demonstrate Self-Awareness: Own your strengths and limitations.
  • Finish What We Start: Do what we say we are going to do.
  • Move Fast: Create momentum and efficiency.
  • Run Towards Change: Challenge the status quo.
  • Serve Our Customers & Communities: Create a positive experience with each interaction.
  • Solve Problems Together: We win or lose as one team.
  • Think Big & Believe: Set extraordinary goals and believe you can achieve them.

Information :

  • Company : Tricentis
  • Position : Order Management Analyst
  • Location : Wien, W
  • Country : AT

How to Submit an Application:

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Post Date : 19-04-2024